1.1 Welcome to https://asalexpress.so/, home of the Asal Xpress Money Transfer Service. This service was created to help you send and receive money globally. The Asal Pay Money Transfer Service is operated in Somalia by Asal Pay.
1.2 Asal Pay is a private company incorporated in Somalia with company number 179/2020, headquartered at Makkah – Almukarramah, KM-4, Mogadishu.
1.3 Your privacy and keeping your personal information secure is extremely important to us. We are committed to protecting and respecting your privacy and handling your information in an open and transparent manner.
1.4 This Privacy Policy ("Policy") explains among other things: what we do with your personal information; what we do to keep it secure; with whom we share your information; your rights in relation to the personal information we hold about you; and who you can contact for more information.
1.5 We will regularly amend or update this Policy to reflect changes in our practices with respect to the processing of personal information, or changes in applicable law. We encourage you to read this Policy carefully, and to regularly check this page to review any changes we might make.
2.1 We may collect, record, and use information about you in physical and electronic form, in accordance with Privacy Laws and this Policy.
2.2 The personal information we collect and use may include:
2.2.1 Your name.
2.2.2 Your contact information (email, postal address, telephone number).
2.2.3 Your demographic information (age, education, gender, interests).
2.2.4 Identity evidence (e.g., passport).
2.2.5 Any correspondence or complaint made to us.
2.2.6 Unique identifiers (username, account number, password).
2.2.7 Your social media profiles and postings linked to our services.
2.2.8 Payment details (bank name, account number, sort code).
2.2.9 Website usage data (URLs, clickstream, visits, interactions, browsing methods).
2.3 We may also collect information about other people (e.g., transfer recipients) you provide to us, confirming you have their permission.
3.1 Information you provide when using our services (names, addresses, card details, recipient details).
3.2 Your communication with us (emails, calls recorded for training and quality).
3.3 Other details you provide via forms, surveys, competitions, or support interactions.
3.4 Data from other Asal Pay Group companies.
3.5 Data from social media platforms (if permitted by your privacy settings).
3.6 Other sources, including publicly available databases, combined with existing data to improve services.
4.1 Cookies: We use cookies to improve user experience and site performance.
4.2 Log Files: Automatically collected info (browser type, ISP, device, clickstream, date/time).
4.3 Social Media Widgets: Widgets may collect personal info and set cookies; governed by third-party policies.
We verify data from third parties is lawfully collected. Otherwise, it is destroyed or anonymized where lawful.
We may store cookies or similar trackers on your device (with consent where required) to remember device preferences and browsing patterns.
7.1 To provide safe, smooth, efficient, and customized services.
7.2 To fulfill legal and regulatory obligations, prevent fraud, send confirmations, provide marketing communications, and improve services.
You will not be subject to automated decisions with significant effects unless legally required, necessary for a contract, or with your explicit consent.
We may send you marketing materials unless you opt out.
We share data only where lawful with affiliates, third-party processors, regulators, fraud prevention agencies, analytics companies, marketing platforms, and law enforcement when required.
We use strong security measures but cannot fully guarantee internet transmission security. Users should also take precautions.
We retain data as long as necessary for services and regulatory compliance, typically 5 years after your last transaction.